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return and refund policy
Return & Exchange Policy
At [Little Luxuria], your satisfaction is our priority. If you're not completely in love with your purchase, we're here to help.
🛍️ Return Eligibility
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Returns must be requested within 7 days of delivery.
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Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.
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For hygiene reasons, earrings and beauty/aesthetic products are non-returnable unless defective.
🔁 Exchange Policy
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We offer exchanges for different sizes or items of equal value (subject to availability).
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Exchange requests must be made within 7 days of receiving your order.
💸 Refunds
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Once we receive and inspect your return, we will notify you via email.
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Approved returns will be refunded to your original payment method within 5–10 business days.
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Shipping fees are non-refundable unless the item was damaged or incorrect.
❗Non-Returnable Items
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Sale/discounted items
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Personalized or custom-made products
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Items returned after 7 days
🚚 Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged or incorrect.
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We recommend using a trackable shipping method for your returns.
📩 How to Start a Return
Email us at [support@yourbrand.com] with your:
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Order number
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Reason for return
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Clear photo(s) of the item (if damaged or incorrect)
Our team will guide you through the next steps.
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