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return and refund policy

Return & Exchange Policy

At [Little Luxuria], your satisfaction is our priority. If you're not completely in love with your purchase, we're here to help.

🛍️ Return Eligibility

  • Returns must be requested within 7 days of delivery.

  • Items must be unused, unworn, unwashed, and in their original packaging with all tags intact.

  • For hygiene reasons, earrings and beauty/aesthetic products are non-returnable unless defective.

🔁 Exchange Policy

  • We offer exchanges for different sizes or items of equal value (subject to availability).

  • Exchange requests must be made within 7 days of receiving your order.

💸 Refunds

  • Once we receive and inspect your return, we will notify you via email.

  • Approved returns will be refunded to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable unless the item was damaged or incorrect.

❗Non-Returnable Items

  • Sale/discounted items

  • Personalized or custom-made products

  • Items returned after 7 days

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item is damaged or incorrect.

  • We recommend using a trackable shipping method for your returns.

📩 How to Start a Return

Email us at [support@yourbrand.com] with your:

  1. Order number

  2. Reason for return

  3. Clear photo(s) of the item (if damaged or incorrect)

Our team will guide you through the next steps.

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